Automations

Set it once. Let it run. Customers come back on their own.

Tap2 automations trigger messages, rewards and updates based on time, behavior and customer state. Build once, run forever. No daily effort required.

Timed engagement.

Bring customers back automatically after days or weeks of inactivity. Campaigns trigger at the right moment to keep your business top of mind.

Behavior-based rewards.

Send rewards based on real actions. After a visit, a missed visit, or a completed action, customers receive the right incentive instantly.

Always-on marketing.

Keep a consistent presence with campaigns that run in the background. Your customers stay engaged without daily effort from your team.

Your marketing runs itself.

Combine Triggers with Rewards to boost autonomous engagement

Triggers

Card Added

Fires when someone adds their loyalty card.

Stamp Earned

Fires after a stamp is added.

Points Earned

Triggered when a guest earns any points.

Friend referred

Fires when a guest brings in a friend.

Scheduled time

Triggers on selected days and times.

Becomes Inactive

Fires after 14 days without a visit.

Near Reward

Triggers when a guest is close to completion.

Rewards

Add Points

Add Stamps

Send a message

x2 Frequency

RELATED FEATURES

Automations power the engine. These are the wheels.

Automation questions.

Can I control how often a customer receives messages?

Yes. You can set frequency limits to avoid over-messaging, such as 3 messages per customer per week.

As many as you want. Most venues run 3 to 5 automations from day one and add more as they see what works.

Campaigns support acquisition by automatically converting first-time interactions into customers through welcome flows and introductory offers that encourage an initial visit.

Yes, campaigns can be edited, paused, or stopped at any time, and any changes take effect immediately without affecting historical data or previous activity.

Build the loop.
Let it run.